COMMON INQUIRIES

In case you were wondering

WHAT IS YOUR CANCELLATION POLICY?

Before you book, make sure you're comfortable with this cancellation policy.

Cancel by within 30 days of arrival date and receive a full refund

Cancel with 7 days of arrival date and you will receive a 50% refund. No refund of the service fee.

IS THE PROPERTY SAFE FOR BABIES, CHILDREN & THE ELDERLY?

Maison XVII is an old stone building and unfortunately not suitable for individuals with mobility issues or for infants under 2 years of age due to the steep stairs, low barriers around the terrace and swimming pool, some rooms have different levels and the pool/hot tub does not have a security gate or lock.

ARE PETS ALLOWED?

Pets and service animals are allowed while respecting the premises and remain under the responsibility of their owner,

PLEASE NOTE THE FOLLOWING

10 guests maximum

No parties or events

No commercial photography

No smoking anywhere on the property

Children under 2 years of age must be registered as travellers for insurance reasons.